In an abrupt transition from the exiting trend list is the use of security to mitigate health and safety risks. The pandemic has resulted in a fundamental shift in the way organisations leverage security solutions to help them ensure the health of their employees and visitors.
Ranging from health questionnaires and temperature screening to controlling people flow, security solutions are now serving as organisations’ first line of defence against the prevailing health and safety risks. Although implemented in direct response to COVID-19 workplace safety, it will no doubt leave a lasting impact on the way organisations view and use security for the coming future.
The pandemic has also led many organisations to deploy solutions – such as health questionnaires, temperature and face mask screening systems and wellness-based credential acknowledgement– that enforce policies and integrate with other security and business systems, all designed to thwart the disease.
The balance of the focus has moved from visitor management to managing any individual crossing an organisation’s threshold, but without significantly impacting operations. For example, a telecom giant has automated their visitor management process where they have added an interactive questionnaire, asking about recent travel and symptoms, which means any visitor presenting a potential risk could easily be identified, automatically notifying their security teams discreetly.
The frontline role imposed upon the security personnel, by default, during the COVID-19 pandemic has also undoubtedly affected the industry. Back in May, the government published the latest figures regarding COVID-19 death by occupation, revealing a high death rate in the security sector.
A report commissioned in reaction to this news showed risk factors were close proximity and frequent interactions with others, the risk of encountering conflict and security roles being located in industrial posts, which see heavy footfall both of employees, vendors, and visitors.